The position
Organizations are drowning in data and starving for understanding. This is a publication about why, and what to do about it.
Read the full position →The four lenses
Lens 01
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Data Metabolism
The rate at which an organization converts data into understanding into action.
Lens 02
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Information Utility Index
A 2x2 for diagnosing what an organization's information actually is.
Lens 03
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Knowledge Turns
A metric for organizational understanding, modeled on inventory turns from lean.
Lens 04
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Total Cognitive Load
What tools actually cost, once task, tool, and mode-switching load are counted together.
No. 72 — Latest
Dissing the Default
Defaults are decisions you didn’t make Years ago Joel Orr told me something I didn’t fully understand at the time. Structure is destiny. Orr was an early CAD pioneer and systems thinker who spent decades watching organizations adopt powerful new…